House Calls


The veterinary surgeons are able to make house calls in certain situations, however most cases can be seen more quickly and effectively at the surgery where more extensive facilities are available. If you require a house call please try to telephone the appropriate surgery before 10:00am.

Because house calls involve travelling and are very time consuming for the veterinary surgeon there is a substantial additional cost to reflect this service.


Ambulance Service


Our animal ambulance is based at New Milton surgery and is able to provide clients with a delivery and ambulance service.

The delivery service runs twice weekly and covers all local areas from as far West as Steamer Point, as far North as Burley and as far East as Pilley. The service is free for deliveries of food orders over £30 in value and for Pet Health Plan members. All other deliveries will cost £3.00.

The ambulance service is available to collect and deliver animals to and from home for operations and hospital stays, or in an emergency to bring an animal into the surgery as an alternative to a home visit from a vet. For further details and charges, please call the surgery you normally attend.

Our fully qualified nurses are also available to visit your home for nurse appointments, which can include nail clips, senior health checks, flea checks, administering medicine and expressing anal glands amongst other treatments. The charge will depend on the treatment needed as some appointments will require two nurses; we can discuss the individual needs of your pet when booking the appointment.

This service is invaluable for those animals who get very stressed coming to the surgery or who are difficult to transport.


For more information about any of these services, or to book your slot, please contact reception.